Terms and Conditions

Welcome to The Culture Fashion. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website or making any purchase.

1. Introduction

These Terms and Conditions govern the use of The Culture Fashion (hereinafter referred to as “we,” “our,” “us”) and all products and services provided through our online clothing store (hereinafter referred to as “the Website”). By using our Website or purchasing products from us, you agree to these Terms and Conditions.

2. Acceptance of Terms

By accessing or using the Website, placing an order, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Website.

3. Products and Availability

- Product Information: We strive to provide accurate and up-to-date information regarding our products. However, we do not warrant that product descriptions, prices, or availability are error-free.

- Availability: All products are subject to availability. If a product is out of stock, we will notify you and offer alternatives or a refund.

- Pricing: Prices displayed on the Website are in Indian Rupees unless stated otherwise. We reserve the right to change prices at any time without prior notice.

4. Orders and Payment

- Order Process: By placing an order, you agree to pay the total price for the products ordered, including shipping and taxes. After you place your order, we will send you an order confirmation email with the details of your order.

- Payment: We accept various payment methods, including credit/debit cards and other secure online payment methods. Payment must be made in full before shipment of goods.

- Order Cancellation: You may cancel your order within a specified period (usually 24 hours) after placing it. After this period, orders may not be canceled.

5. Shipping and Delivery

- Shipping Charges: Shipping costs are calculated based on the delivery address and the weight of the items in your order.

- Delivery Time: Estimated delivery times are provided during the checkout process. However, we do not guarantee delivery by any specific date.

- International Shipping: We offer international shipping to select countries. Any customs duties or import taxes are the responsibility of the customer.

- Incorrect Shipping Information: If you provide incorrect shipping information, we will not be responsible for delayed or undelivered orders. Please ensure that all details are accurate.

6. Returns and Exchanges

- Return Policy: We offer returns or exchanges within a specified period (usually 2-7 days) from the date of delivery. Items must be unworn, unwashed, and in original packaging.

- Non-Returnable Items: Some items may be non-returnable due to hygiene reasons, including intimate wear, or items that are marked as final sale.

- Return Process: To initiate a return or exchange, contact our customer service team with your order details. You may be responsible for return shipping costs unless the item is defective or incorrect.

- Refunds: Once the returned items are received and inspected, a refund will be issued to the original payment method. Refunds may take several business days to appear in your account.

7. Privacy and Security

- Personal Information: We value your privacy. Any personal information collected from you is used solely to process orders and improve your shopping experience.

- Data Protection: We implement reasonable security measures to protect your data. However, we cannot guarantee complete security against unauthorized access or data breaches.

- Cookies: Our Website may use cookies to enhance your user experience. By using the Website, you consent to the use of cookies.

8. User Conduct

You agree not to:

- Violate any laws, regulations, or third-party rights while using the Website.

- Engage in any fraudulent activity, such as providing false information during the checkout process.

- Use any automated system or software to access the Website without our prior written consent.

- Use our Website for any unlawful or inappropriate activities.

9. Intellectual Property

- Copyright: The content, design, and images on The Culture Fashion are protected by copyright and may not be reproduced, distributed, or modified without our permission.

- Trademarks: All trademarks, logos, and brand names used on the Website are the property of their respective owners.

10. Limitation of Liability

- General Limitation: The Culture Fashion is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or purchase of products.

- Product Liability: Our liability regarding any defective or faulty products is limited to the price paid for the product.

11. Amendments to Terms

We reserve the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will reflect the latest revision.

12. Governing Law

These Terms and Conditions are governed by the laws of India and any disputes will be resolved in the courts of India.

13. Contact Information

For any questions, concerns, or disputes regarding these Terms and Conditions, please contact us at:

The Culture Fashion
Email: theculturefashionindia@gmail.com
Phone: +91-8005282111
Address: 1/754 It’s Easy Tower (Adjacent ICICI Bank) Gomti Nagar Extension, Vardaan Khand, Lucknow.

14. Final Provisions

- If any part of these Terms and Conditions is found to be invalid, the remaining terms will continue in full effect.

- These Terms and Conditions represent the entire agreement between you and The Culture Fashion.